FAQ
Do you take insurance?
Yes. I'm in-network with Aetna, Anthem, Blue Cross Blue Shield, Carelon Behavioral Health, Curative, Meritain Health, 1199SEIU, and Nippon Life Benefits, with billing handled through Headway. Headway verifies your benefits and shows your exact cost before you book. My private pay rate is $200 per session.
How do I book an appointment?
Book directly through Headway — enter your insurance details and you'll see your exact cost before we meet.
Do you offer in-person or telehealth sessions?
Both. In-person sessions are at 605 N Michigan Ave, 4th Floor, Chicago, IL, Monday–Friday 9am–5pm. I also offer secure video telehealth anywhere in Illinois — including evenings by request.
What happens in the first session?
We'll talk about what's bringing you in, what you want to be different, and whether we're a good fit. There's no pressure to share more than you're comfortable with — the first session is about getting to know each other and making a plan together.
How long and how often are sessions?
Sessions are 50 minutes, usually weekly to start. We'll decide together what rhythm supports you best.
What do you specialize in?
Trauma and PTSD, personality disorders, anxiety disorders (including OCD, intrusive thoughts, skin picking, and body-focused repetitive behaviors), ADHD and executive-functioning challenges, and emotional regulation.
What is your cancellation policy?
Please give at least 24 hours notice to cancel or reschedule. Sessions cancelled with less than 24 hours notice are billed at $100.
How do I reach you between sessions?
Email sara@cyrenecollectivetherapy.com or call/text (872) 228-9983 — I respond within one business day. For emergencies, call or text 988.
Is what I share confidential?
Yes. Everything you share is confidential, with rare legal exceptions (such as risk of serious harm to yourself or others, or suspected abuse of a child or vulnerable adult), which I'll explain fully before we begin.

